Returns and Refund

RETURN POLICY

Last updated March 03, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hadimarketofficial@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Moazzam Ali
Attn: Returns
RMA #
Dhoke Munawar P.O. Kala Gujran Tehsil and District Jhelum
Jhelum, Punjab 49600
Pakistan

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
  •      Missed Printed Pages: - If you receive a product with missing or incorrectly printed pages, please contact our customer service team - Provide images of the affected pages to expedite the resolution process. - We will arrange for a replacement or offer a refund based on the nature of the issue.

  • Old Syllabus Books: - If you receive a book with an outdated syllabus, please initiate the return process - Contact our customer service team - We will facilitate an exchange for the correct edition or offer a refund based on the specific circumstances.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

0322 9048492, 03175751690
hadimarketofficial@gmail.com